Deploy intelligent voice agents that handle inbound and outbound calls 24/7 — understanding intent, resolving issues, and generating structured insights without a human on the line.
Sentiment
Positive
Intent
Reschedule
Latency
218ms
< 300ms
Voice response latency
99.9%
Platform uptime SLA
24/7
Autonomous operation
5 min
Time to first call
Use Cases
Contact Centre
Replace first-line IVR with an AI agent that understands natural language, resolves common queries, creates support tickets, and escalates only what needs a human. Your team focuses on complex cases.
Healthcare
Let patients schedule, reschedule, and cancel appointments over the phone. The AI agent checks availability, confirms details, sends reminders, and flags urgent symptoms for immediate escalation.
Real Estate
When a prospect calls about a listing, the AI agent qualifies them, answers property questions from your knowledge base, books viewings, and passes a full lead profile to your sales team.
BPO / Outsourcing
Full multi-tenancy means each client gets their own isolated AI agent with custom branding, persona, knowledge base, and analytics. Manage all clients from a single platform.
Platform
Expedio is a complete Voice AI operating system — telephony, AI, analytics, and team tools in one platform.
Context-aware conversations built on state-of-the-art language models. Custom system prompts, personas, and multi-state conversation flows.
Connect any carrier via SIP trunk. Full inbound and outbound calling with sub-300ms voice latency on our low-latency Nigerian infrastructure.
Upload documents, FAQs, or sync a website. The agent searches and cites your knowledge base to answer questions accurately.
Full call detail records with AI-extracted insights, sentiment analysis, entity recognition, and executive-ready reports.
Every call creates a structured support ticket with full transcript, intent classification, and AI-suggested resolution steps.
Agents book callbacks mid-call. The automated dialler picks them up at the scheduled time and calls back autonomously.
How It Works
Link any SIP trunk or DID number. Point your carrier's SIP URI at Expedio and you're connected in minutes.
Build your AI persona, upload your knowledge base, and set conversation flows using the no-code builder.
Calls start flowing. The agent handles them autonomously, creates tickets, and surfaces insights in real time.
Business Impact
Teams that deploy Expedio see immediate, quantifiable impact — fewer agents on hold, more calls resolved, and a complete picture of every customer interaction.
60%
Reduction in average call handle time
3×
More calls resolved without human involvement
< 5min
From sign-up to first live AI call
100%
Call transcript and data capture rate
Live Agents
No phone, no signup, no new tab. Pick an agent type below and start a live conversation — your browser mic is all you need.
Customer Support
Experience AI-powered inbound support. Ask product questions, report issues, or request callbacks — no hold music.
Opening line
“Hi! I'm your customer support agent. How can I help you today?”
Sales Assistant
Let our AI qualify leads, answer pricing questions, and schedule demos — 24/7 without a human agent.
Opening line
“Hello! I'd love to tell you about our AI voice solutions. What are you looking for?”
Onboarding Guide
Walk new customers through setup step by step. The AI adapts to each customer's pace and questions.
Opening line
“Welcome to Expedio! I'm here to walk you through getting started.”
These are the same agents your customers will experience · Powered by Expedio AI platform
Live Demo
No phone number, no sign-up, no new tab. Just click the button and start a real conversation with the same AI your customers will experience.
Expedio Demo Agent
Infrastructure
Expedio runs on high-grade, enterprise-tier cloud infrastructure hosted entirely within Nigeria — giving you the performance of global platforms with the data residency and compliance posture your business demands.
Fully deployed within Nigeria's borders. Your call data never leaves the country — keeping you compliant with local data sovereignty requirements.
ISO-aligned security controls, encrypted data at rest and in transit, role-based access, and full audit logging — built for regulated industries.
Multi-zone redundancy with automatic failover. 99.9% uptime SLA backed by infrastructure designed to handle enterprise call volumes without degradation.
Optimised routing across Nigeria's carrier networks delivers sub-300ms voice response times, even during peak traffic hours.
All recordings, transcripts, and analytics are stored on infrastructure physically located in Nigeria — meeting regulatory expectations for sensitive call data.
Infrastructure that automatically scales with your call volume. Handle sudden spikes — during campaigns, emergencies, or rapid growth — without manual intervention.
Proudly Nigerian infrastructure
Your calls, your data, your customers — all served from enterprise-tier data centres within Nigeria. No offshore routing. No data sovereignty concerns.
Pricing
All paid plans include a 14-day free trial. No credit card required.
Starter
For small teams getting started with AI voice automation.
14-day free trialGrowth
For scaling contact centres ready to handle more volume.
14-day free trialEnterprise
Unlimited scale with dedicated onboarding and SLA.
Customer Stories
“We replaced our entire first-line IVR in a week. Call resolution time dropped by 60% and our agents now only handle escalations.”
Sarah Mitchell
Head of Operations · FinServe Group
“The AI insights are genuinely useful — it surfaced a product bug from customer calls before our dev team even knew about it.”
James Okonkwo
CX Director · Retailco Africa
“Setup took an afternoon. We connected our SIP trunk, configured the persona, and were live before end of day.”
Priya Nair
IT Manager · HealthDesk Ltd
FAQ
Join teams using Expedio to handle inbound calls, resolve issues, create tickets, and surface insights — all autonomously.