Create the voice and chat agents your team needs — Sales, Support, Appointments, Onboarding, Reception, or anything in between. Deploy once. Live across every channel.
Sentiment
Positive
Intent
Reschedule
Latency
218ms
2 types
AI Voice + AI Chat agents
3 channels
Phone, WhatsApp, Web widget
99.9%
Platform uptime SLA
5 min
Time to first call
Product
Build agents that talk and agents that chat — or both. Same brain, same knowledge base, same dashboard. Pick the type that fits the channel your customers reach you on.
Agents that talk on the phone. Real-time voice on any SIP carrier or in the browser. Sub-second response. Natural, human-sounding voices.
Call handling
Agents that chat where your customers are. Same brain as voice — same knowledge, memory, and handoff. Embed on your site or connect WhatsApp.
Deploy anywhere
AI Workforce
Hire AI employees that log into your business systems and do the work themselves — full audit trail, you stay in control.
Acts like a teammate. Reads briefs, executes tasks, and reports outcomes the same way a human hire would.
Connects to your existing systems. Your ERP, CRM, accounting, HRIS, project management, and helpdesk — no rip-and-replace.
Plain-English reports. Every action is logged and summarized. You always see what got done and why.
HR Admin
Manages employee records, onboarding paperwork, and policy queries.
Accountant
Reconciles invoices, posts journals, and flags mismatches.
Recruiter
Screens CVs, schedules interviews, and briefs hiring managers.
Sales Account Manager
Logs call notes, advances deals, and chases follow-ups.
Marketing Executive
Drafts content, schedules campaigns, and reports on engagement.
Project Manager
Updates task statuses, chases overdue items, posts EOD summaries.
Operations Analyst
Pulls reports, monitors KPIs, and flags anomalies.
Customer Success Manager
Tracks account health, schedules check-ins, surfaces churn risks.
IT/Helpdesk Admin
Triages tickets, provisions access, resets credentials.
Procurement Officer
Drafts POs, chases vendors, reconciles deliveries.
Executive Assistant
Manages calendar, triages inbox, prepares briefs.
Finance Analyst
Pulls AR/AP reports, reconciles statements, forecasts cashflow.
Active
12
Tasks today
1,438
Auto-resolved
91%
Pending review
7
Live activity
Recruiter Agent
Screened 14 CVs against the Senior PM role · 3 shortlisted · summary sent to Hiring Manager
Accountant Agent
Reconciled 38 invoices · 2 mismatches flagged for review
Project Manager Agent
Updated 7 task statuses · pushed end-of-day summary to channel
Marketing Exec Agent
Drafted weekly newsletter from this week's content · awaiting approval
Sales AM Agent
Logged 22 call notes · advanced 6 deals · scheduled 3 follow-ups
Your supervisors see every live conversation in real time. When a customer needs human judgement, Listen, Whisper, or Barge in — without dropping the call or breaking trust.
Monitor any live call without the caller or the agent knowing. See the full transcript, hear the audio, check sentiment scores — all from your dashboard.
Coach your agent privately mid-call. The caller doesn't hear you — only the AI agent does. Perfect for guiding new agents or handling high-stakes calls.
Join the call as a third party when you need to. The customer hears you, the agent hears you, everyone's on the same line. For escalations and high-value saves.
Active
4
Today
2,847
Resolved
94%
CSAT
4.6★
Live calls — click an action to monitor
Support Agent · Adaeze
+234 805 *** 1287 · Banking · 02:14 · sentiment: positive
Sales Agent · Tunde
+234 803 *** 9921 · Real Estate · 01:47
Reception Agent · Amaka
+234 811 *** 4456 · After-hours · 03:22
Appointment Agent · Chioma
+234 809 *** 2210 · Clinic · 00:54
Hi, I'd like to reschedule my appointment for Thursday.
Of course! I see your appointment on Thursday at 2pm. What time on Friday works?
Friday 10am if possible.
Done — Friday 10am confirmed. You'll receive a WhatsApp message shortly.
[ press 💬 to whisper · 🚨 to barge in ]
Use Cases
Contact Centre
Replace first-line IVR with an AI agent that understands natural language, resolves common queries, creates tickets, and escalates only what needs a human.
Healthcare
Let patients schedule, reschedule, and cancel over phone or chat. The agent checks availability, confirms details, sends reminders, flags urgent symptoms.
Real Estate
When a prospect calls or chats about a listing, the agent qualifies, answers questions from your knowledge base, books viewings, hands off a complete profile.
BPO / Outsourcing
Full multi-tenancy means each client gets isolated agents, personas, knowledge bases, and analytics. Manage every client from one platform.
Banking & Fintech
Balance, card disputes, loan qualification. Escalates fraud or complex cases with full context. Compliance-aware flows for regulated environments.
E-Commerce
Customers ask about their order via WhatsApp, web chat, or phone. The agent checks status, processes returns, escalates complex cases.
Hospitality
Restaurant bookings, hotel inquiries, after-hours concierge. The agent handles peak-hour overflow without staffing up. Pre-built templates included.
Remittance & Money Transfer
Customers check transfer status, verify identity, escalate suspected fraud. Consent capture built in. Full audit trail retained.
Platform
Everything your agents inherit out of the box. No glue code, no extra ops, no vendor lock-in.
Context-aware conversations on a multi-model LLM stack with automatic fallback. Custom prompts, personas, multi-state flows.
One agent, every channel. Deploy the same brain to phone, WhatsApp Business, or your website widget — without re-building.
Connect any carrier via SIP trunk. Full inbound and outbound calling with low-latency voice response.
Upload PDFs, FAQs, or crawl a website. Hybrid search (dense + sparse + MMR) grounds your agent in your data.
Describe your agent in plain English. We generate the system prompt, tools, knowledge scaffolding, and test scenarios — in one shot.
Campaign management with answering-machine detection, voicemail drop, pacing, and abandonment auto-pause. Scale outbound without burning your list.
How It Works
Tell our natural-language persona builder what the agent should do. We generate the system prompt, tools, knowledge scaffolding, and test scenarios — in one shot.
Each agent can run as an AI Voice Agent, an AI Chat Agent, or both. Connect a phone number or your WhatsApp Business account in seconds.
Run the agent through a synthetic test suite. Above your pass-rate threshold? One click publishes and your customers start talking.
Business Impact
Teams that deploy Expedio see immediate, quantifiable impact — fewer agents on hold, more calls resolved, and a complete picture of every customer interaction.
60%
Reduction in average call handle time
3×
More calls resolved without human involvement
< 5min
From sign-up to first live AI call
100%
Call transcript and data capture rate
Live Demo
No phone number, no sign-up, no new tab. Just click the button and start a real conversation with the same AI your customers will experience.
Expedio Demo Agent
Integration
Plug into the tools your team already runs. No glue code, no manual sync, no extra ops headcount.
Connect your CRM, calendar, ticketing, and knowledge sources in minutes. Custom functions and webhooks for anything else.
Two-way sync with the CRM your sales team already runs.
Book, reschedule, cancel — directly from a conversation.
Auto-create tickets with transcript, sentiment, entity tags.
Upload PDFs, crawl your docs site, or paste text. Hybrid search.
Fire outbound events on call started, ticket created, lead captured.
Wire any internal API to your agent as a tool. JSON in, JSON out.
Drop Expedio into the workflow tool your ops team already uses.
Build, manage, and observe everything programmatically.
Infrastructure
Expedio runs on high-grade, enterprise-tier cloud infrastructure built for the reliability, security, and scale your business demands.
ISO-aligned security controls, encrypted data at rest and in transit, role-based access, and full audit logging — built for regulated industries.
Multi-zone redundancy with automatic failover. 99.9% uptime SLA backed by infrastructure designed to handle enterprise call volumes.
Optimised routing across carrier networks delivers low-latency voice response times, even during peak traffic hours.
Recordings, transcripts, and analytics stored with encryption at rest and in transit, with configurable retention policies.
Infrastructure that automatically scales with your call volume. Handle sudden spikes — campaigns, emergencies, growth — without manual intervention.
Every admin action recorded with old/new state, user, IP, and timestamp. Retention controls, consent capture, and PCI tokenization for regulated workflows.
Free 14-day trial. No credit card. Connect a SIP trunk or WhatsApp number and start taking real calls today.